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PLASMA PILLOW WARRANTY
PILLOW AND CUSHION 3 YEAR LIMITED WARRANTY
Plasmabed will repair or replace your pillow if defective in material/workmanship, excluding specific limitations contained herein. It is understood that this limited warranty does not include a normal increase in softness of the Plasma pressure-relieving material or a decrease in the slow recovery feature-aspects which do not affect the pressure-relieving qualities of the pillows.
Plasmabed will either repair or replace your pillows if found:
(a) defective in workmanship & quality
(b) against collapse & product deterioration.
(c) we do not warranty against mold, mildew, or damage caused by spills/dirt or other causes from misuse by owner.
This warranty applies to any deterioration in the cell structure of the materials that causes the product to not return to its original shape. The terry cloth cover is warranted for two years against faults in material or workmanship. All warranty claims will be handled at place of purchase.
Warranty applies for 3 years from date of purchase. Plasmabed reserves the right to substitute materials of equal or higher quality if identical material is not available at the time of warranty service request. Transportation is the responsibility of the purchaser.
Warranty does not apply to covering material or protective coatings. Should service be required the warranty will be void if on inspection the product is found to be in an unsanitary condition or has received obvious abuse.
Warranty is good for the original purchaser only & must be accompanied by the original purchase receipt, do not ship or return without first obtaining a warranty service number.
This warranty must be presented with original bill of sale if service is required at some future date. You may contact the Plasmabed Customer Department by e-mailing customerservice@plasmabed.com. This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
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